Katrina works as a night care assistant with Brunelcare, supporting older people with dementia in a residential setting.

“I have always been interested in anything health related. I like the idea of being able to help people and to work as part of a team with other healthcare professionals.

“I have always wanted to help people in times of need and find it very rewarding to go home after a shift knowing that assisting people with even the smallest tasks make a huge difference to their wellbeing.

“Before this I was a baker and I gained huge amounts of knowledge in customer relations, negotiating, personal hygiene, food safety and food handling. It has really helped me in my work to support people with their physical, social and emotional needs.

“This job provides a real opportunity to make a difference in someone’s life. It can be difficult to see someone in pain or with confusion and forgetfulness, but those who are still able to communicate are so grateful for the support we are able to give to help them maintain some independence.

“Yes, there are rules and procedures, but they are there to protect you as well as the residents. Some residents often have unpredictable behaviour too, but you have to try and understand them and why they react in that way rather than take it to heart.”

Long term, Katrina has plans to develop her skills and qualifications to become a registered nurse.